Policies/Processing/Shipping

BossLadyLuxe' Boutique

Policies/Processing/Shipping

ALL SALES ARE FINAL

Refunds are only available within 24 hours of the purchase being placed Only for store credit (With The EXCEPTION of Glosses. Balms, Body Butters, and scrubs. No refunds will be granted for these items.) and IF the product HAS NOT BEEN SHIPPED! Items must not have been worn or have any defects. It must be it's natural state, in the event that none of the above guidelines are not followed refunds will be denied. If refunds are granted it will be placed on the same card it was purchased on. Shipping Fess will not be REFUNDED.

Returns: We do not except returns at the moment. Our apparel is accurately fit to size! We also take great pride in our products being damage free, and defect free.

Exchanges: We currently do not offer exchange options unless we shipped you the incorrect item. All apparel are "true fit" meaning they are designed specifically to size indicated. If size is not true to fit we will make sure to indicate under item. To better serve you, size options are indicated to obtain the product of your proper size. 

Processing/Shipping:

Processing orders takes approximately 2 to 3 business days.

Shipping within the U.S takes approximately 5 to 7 business days.

Outside of U.S can range between 6 to 10 days.

Shipping fees and taxes will be added at checkout.

Tracking numbers will be emailed to the address provided during purchase.

If items are returned due to the incorrect address you will be responsible for the shipping fees.


If there is any additional problems with the placement of your order, you must contact us within 24 hours of your order being placed. 


Operating Hours:

Our Office is available for questions/concerns

Monday-Friday 9a.m- 5p.m EST

For a faster response email us at:

[email protected]

24hrs a day